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Daily Rewards " Unable to retrieve a video at this time"

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  • Daily Rewards " Unable to retrieve a video at this time"

    Is this a common issue with other players? I have not been able to get my daily rewards for a few days now, very irritating. It affects all video rewards not just the "daily rewards", Marco and the Museum included.
    Easy Rolling-Super Thin

  • #2
    Yes, it's a huge issue im facing for a good 2 months. I contacted CS more than once but they have been useless. Its very very annoying.... And nobody can help me/us

    Comment


    • #3
      Try using a VPN, could be region related.

      Comment


      • joelegiao
        joelegiao commented
        Editing a comment
        What is vpn?

      • W1ll1am
        W1ll1am commented
        Editing a comment
        Virtual private network, install a free VPN app & change your region to a different country. Then load the game.

    • #4
      I tried that. I also I also reset my web connection which works sometimes. It may be just the system is full? I’ve cleared out all mines and farms that were full and that sometimes gets it working but that may just be coincidence. 🤦🏻*♂️

      Comment


      • W1ll1am
        W1ll1am commented
        Editing a comment
        Clearing the app/game cache & restarting may help. Or reinstall
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