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Unable to retrieve a video at this time

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  • Unable to retrieve a video at this time

    i am getting an unable to retrieve a video at the time problem most of the time i try to watch a video for rewards or retrain troops. this is getting annoying, i am losing a lot of reward because of this.

    Please fix it.


  • #2
    Help! i cannot get rewards or retrain troops

    Comment


    • #3
      restarting the app doesn't fix it?
      Hellas Empire
      Ψαχνουμε παικτες για πολεμους απο επιπεδο 100 και πανω.

      Comment


      • #4
        No it does not

        Comment


        • #5
          https://forum.nexonm.com/forum/nexon...re-not-working
          Improvise. Adapt. Overcome.
          ​​​​​​

          Comment


          • #6
            YES, IS THE SAME FOR ME. AND THE AWSWER OF TinSoldier WAS
            The video could not be loaded due to technical limitations and should be available if you try again at a later time. Exact frequency may vary by video availability and region.
            .

            WHAT I HOPE IS THAT THIS IS NOT A PUNISHMENT FOR BEING SOUTH AMERICANS

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            • #7
              TinSoldier WHAT I HOPE IS THAT THIS IS NOT A PUNISHMENT FOR BEING SOUTH AMERICANS.
              THE VIDEOS ARE AN UNFAIR ADVANTAGE, WHICH FAVORES THOSE PLAYERS OF COUNTRIES, WHERE THE VIDEOS ARE MORE AVAILABLE.

              Comment


              • No Angel
                No Angel commented
                Editing a comment
                Xabar I know you were being serious but I couldn't help my self laughing after reading this 😆!
                No one has ever punished you for being South Americans 😆
                See below, other posters are from different countries 😆

            • #8
              i see this message the whole time now...missed yetserday's vids and today's probably
              Hellas Empire
              Ψαχνουμε παικτες για πολεμους απο επιπεδο 100 και πανω.

              Comment


              • #9
                Any word on this? It RUINS my attacks because I do VERY DIFFERENT attacks when the retrain video is available (deploy all 3 generals, mercenaries, all planes, etc)

                When I deploy all that, the minimum rss per attack go WAY UP if I have to retrain troops ( to account for training costs).

                It`s infuriating really, I don`t even give a **** about the video rewards anymore, that is completely broken. I JUST WANT TO KNOW IF I`LL BE ABLE TO RETRAIN THE TROOPS INSTANT.

                And by the way, NEXON should really make a way for us to know if the cooldown is up BEFORE we queue a battle, but I guess that`s just ask too much of them.

                Comment


                • #10
                  I had this problem for many days but now it is working fine without any issues.
                  Not only I can watch all videos in one go but the instant retrain got reverted back to 9 hours instead of 19.
                  So, I don't know why it doesnt work for you. Maybe it has to do something with your internet connection being too slow or your country?
                  Hellas Empire
                  Ψαχνουμε παικτες για πολεμους απο επιπεδο 100 και πανω.

                  Comment


                  • #11
                    nah it`s 100% the game.

                    It worked very well for a long time and started to give trouble like you guys reported.

                    Glad it`s working for you now, gives me hope

                    Comment


                    • #12
                      And still.... This pisses me off to no end BHG!!! Today`s SS:

                      Just lost the effin crown reward, on top of not having a reliable video full training after the battles.

                      Comment


                      • No Angel
                        No Angel commented
                        Editing a comment
                        It's server-wise, regionally. Takes time before ads servers can be refreshed to acquire available videos for you. Don't try to view ads right away. Either for video rewards or retrain. Try to log out and log in again within several minutes interval.

                    • #13
                      Anyone have a working solution for this issue?

                      Comment


                      • W1ll1am
                        W1ll1am commented
                        Editing a comment
                        Use a VPN, change to your location. Works for me.

                    • #14
                      Facing this issue for last week

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